Pleasanton, California
Not resolved

I ordered my free trial; within 24 hours was warned about the Autoship (didn't see that in the terms but I didn't read them that closely. my bad) I emailed to have the autoship cancelled.

They confirmed and then told me I had to pay the $42 to keep the product. I've been asking for the address for days - no response, but they sure told me that I had 10 days to return the product before they charged me.

This "offer" is no bonus. They don't make it clear that you are automatically on Autoship; they don't make it easy to find them to get assistance.

DON'T buy from them.

Product or Service Mentioned: Bellalabs Cream.

Reason of review: misleading web page and offer.

Preferred solution: Full refund.

BellaLabs Cons: Deceptive advertising, Feel ripped off.

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