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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

I was charged only $4.95 for S&H. I did not see the hidden message about 14 days, no refund, and they then charged me $89.95 on my account.

I called to let them know I was returning the product & I wanted a refund. They told me no refunds and will not accept product back if I send it to them. I told them it has never been opened. I asked to speak with a supervisor who would not come to the phone.

First they would give me $35. back, then $41.00, then $67.00 and finally after over 30 mins on the phone I received my full refund. They put you thru *** and they will not give you any information about their corporate office. I think that the victims of this scam need to get together and start a Class Action Lawsuit against this company.

I know I will be reporting them to the Maryland Consumer Affairs and our Attorney General. Things like this must be stopped.

Product or Service Mentioned: Bellalabs Serum Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Feel ripped off, Custtomer service, Unauthorized charges.

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Gaithersburg, Maryland, United States #1269165

I have received my full refund. I will never buy anything from them again.

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