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I order a trial set one month and charged me the next month. Then I to called to cancel my sub..

They chargered me for both skin care sets again for the next 2 months after I cancelled it. I called the number on my bank statment and said not avalible. I called my credit card to put a no use on it. I called a diffrent number online and they said they will put all the money back on and never did.

Im out on more then $380.

I had to close my Credit Card done. I paid for both Bellalabs cream and the Serum.

Product or Service Mentioned: Bellalabs Serum Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from May 10, 2017.
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Anonymous
Philmont, New York, United States #1333358

I ordered sample for $2.95. a month later I was billed $180.

I received two shipments that I didn't order.

Customer service were nasty and offered to send me one more jar FREE...they told me they have my signature on a form agreeing to this purchase.

When I asked that they send me a copy of it,they said they couldn't do that...

I am filing a complaint with NY S Attorney Generals office.

Since I never ordered this,it's amazing that they can get away with this. When I offered to mail back both pkgs immediately,they said they would not accept it.

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