Tampa, Florida
Not resolved

So much for the free offer! After receiving the free trial offer I noticed that my checking account was billed $87.+ creating a chaos.

I was not aware that BellasLabs was going charge the $87 within ten days from receiving the trial offer. Furthermore, because of it I was overdrawn and having to pay $30 per check. Needles to say that I was very upset and called the customer service to no avail. They refused to reimburse the full refund.

According to them the terms and conditions were 15 days to cancel and I was over the 15 days. They clearly are there for the money.

No where in the terms advises the customer of any charge within 10 days of receiving product. Don't believe when they say FREE TRIAL!!!!!!!!!!!!

Product or Service Mentioned: Bellalabs Cream.

Reason of review: Problems with payment.

Monetary Loss: $87.

Preferred solution: Full refund.

BellaLabs Pros: Cancelled the next order quick.

BellaLabs Cons: Deceptive advertising, Unauthorized charges, Deceptive ads.

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