I was charged more than $260 for products that were supposed to be free samples, and were not advertised as subscriptions. The ad offered two-week free samples for only the cost of shipping.
Then, using the credit card number from the shipping, they charged me the full cost of the samples, $86 each, and sent another sample, charging another $86. When I complained by phone, I was put on hold for so long that I hung up. When I complained by email, I received a copy of a statement they swore was part of the advertising, but must have been in tiny tiny tiny print which stated that by ordering the samples I agreed to cancel within 10 days or I would be charged full price of $86. I never saw or read that in relation to the ad that I answered.
Had I read that, I never would have ordered "free" samples. Absolutely deceptive scam!!!!!
Product or Service Mentioned: Bellalabs Free Trial.
Reason of review: Not as described/ advertised.
Monetary Loss: $280.
BellaLabs Cons: Unauthorized charges, Poor customer service, False facebook testimonials, Rude customer service, Deceptive advertising.