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I ordered a free trial of your face serum and lip volume & was charged for another trial of face cream that I did not authorize. Also, the tracking information said this was in my mail box on Monday January, 23 2017 & I did not receive anything in my mail box.

I called customer service and was hung up on.

I called back and was told he was going to cancel my subscription, one of which I never signed up for only a trial. I want to make sure your company does not charge me for any other additional fees.

Product or Service Mentioned: Bellalabs Serum Free Trial.

Reason of review: Problems with payment.

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Anonymous
#1280391

My daughter ordered the "free trial" of Bella Serata using my credit card without my permission and I wasnt aware until it came to the house and she fessed up. I called the number on the website twice and was told bella serata was not their product...theirs was lux allure and there was no record of any of my info.

Do you you still have the number you called?

These free trials are an outrageous scam. I'm sorry you were duped as well.

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