Product: Bellalabs Serum Free Trial Clear all filters (24 of 24 reviews match)
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1.0
Details
I completed a survey and my prize was a free trial of Bella Serum and paid $4.95 for shipping and handling. I failed to notice the small fine print regarding further shipments. I noticed a $89.95 charge the next month on my credit card and immediately call customer...
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1 comment
Anonymous
#1340918

what phone number did you call?

Review
#1057409 Review #1057409 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Cons
  • Snuck a charge through on my card
  • Snuck a charge on my credit card
  • Poor customer service
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund
Tags
  • Deceptive Marketing
  • Hostile Customer Service
  • Bella Labs Trial Offer
1.0
Details
I called the number on my bank statment and said not avalible. I called my credit card to put a no use on it. I called a diffrent number online and they said they will put all the money back on and never did. Im out on more then $380. I had to close my Credit Card done. I paid for both Bellalabs cream and the Serum...
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1 comment
Anonymous
#1333358

I ordered sample for $2.95. a month later I was billed $180.

I received two shipments that I didn't order.

Customer service were nasty and offered to send me one more jar FREE...they told me they have my signature on a form agreeing to this purchase.

When I asked that they send me a copy of it,they said they couldn't do that...

I am filing a complaint with NY S Attorney Generals office.

Since I never ordered this,it's amazing that they can get away with this. When I offered to mail back both pkgs immediately,they said they would not accept it.

Review
#1045604 Review #1045604 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Return, Exchange or Cancellation Policy

BellaLabs - Bella Gold Serum Rip-off

1.0
Details
The facial serums and creams don't work any better than anything else on the market. They submitted 2 separate charges 2 weeks after my initial order because they stated I didn't reply within the 14 day trial (which is not anywhere on the invoice on my email, with no further email communications from this company). The rep stated I agreed to a 14 day trial, which I don't recall doing. I find it hard to believe that I would miss in the "fine print" that I would agree to 2 separate charges of $87.35 and 3 days prior to that for another $89.95. This company is ripping off consumers. They state I agreed to these terms, I do not recall agreeing to these terms.
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Review
#1042720 Review #1042720 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Pricing issue
Loss
$177
Scam using the Sharks photo and offering a free sample of serum for $4.95. Somewhere during the order there is something about a subscription and they will charge you $89.95 unless you call and cancel within 14 days. Called when I saw the $89.95 charge. Woman insisted...
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1 comment
Anonymous
#1324371

They got me for twice that! RIP-OFF!!!!!!!!!!!!!!!!!!!!!!!

Review
#1042266 Review #1042266 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$90
Preferred solution
Full refund
1.2
Details
I signed up for the $4.95 trial and the skin moisturizer. Was billed 4.95 +89.95 + additional charge 4 days later of 84.95 This is unethical to say the least
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2 comments
Anonymous
#1290185

It looks like they signed you up to receive it monthly. Call them.

I'm sure you will get quick results. It happened to me. It's important to read the fine print, which I didn't. Very good customer service.

The person I spoke to was polite and very helpful. I enjoyed speaking with him.

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Review
#1010288 Review #1010288 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Pricing issue
BellaLabs - Bella Serata free trial is FRAUD
I paid for the shipping of free samples for this skin care product.Two months later, I discovered two separate charges. I obtained the phone numbers for these charges through my bank. WHODATIWDSKINCR - $94.90 (855) 356-2217 GUMGUMBOEYESERU- $89.92 (877) 594-2394 I...
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Review
#1009254 Review #1009254 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Problems with payment
I ordered a free trial of your face serum and lip volume & was charged for another trial of face cream that I did not authorize. Also, the tracking information said this was in my mail box on Monday January, 23 2017 & I did not receive anything in my mail box. I called...
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1 comment
Anonymous
#1280391

My daughter ordered the "free trial" of Bella Serata using my credit card without my permission and I wasnt aware until it came to the house and she fessed up. I called the number on the website twice and was told bella serata was not their product...theirs was lux allure and there was no record of any of my info.

Do you you still have the number you called?

These free trials are an outrageous scam. I'm sorry you were duped as well.

Review
#998061 Review #998061 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Problems with payment
1.0
Details
Do Not Purchase The Sample!!!This is a scam, you'll end up with huge charges on your credit card and they will claim that they can't refund your money. Not to mention that the product isn't worth the price of the box that it is shipped in. Shame on them for their...
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1 comment
Anonymous
#1281334

How can I get the phone number? I realize now that they signed me up for subscription!!

Review
#997888 Review #997888 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Problems with payment
1.0
Details
My wife ordered this product last November.Internet offer for $6.00 plus shipping. Too good to be true? Definitely!! Sent a confirmation email with shipping total invoice of $10.99. OK, I thought. item came but was not what my wife ordered. Called back and they said...
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Review
#991948 Review #991948 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Cons
  • Customer service
  • Almost ripped off
  • Lack of transparency in advertising
Reason of review
Poor customer service
Loss
$175
Preferred solution
Full refund
Tags
  • Skincare Cream
  • Bella Labs Lies

Contact BellaLabs Customer Service

Mailing Address:
BellaLabs
2683 Via De La Valle #G516
Del Mar, California 92014
United States
All BellaLabs Contacts

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BellaLabs reviews
All of the charges were reversed and Bellalabs was not able to charge me for additional products. I suggest others do the following: Contact your charge card company and request a chargeback asap (to dispute the charges you didn't authorize, or know you would incur...
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1 comment
h.kitchener
#1264214

The key to situations like this is for people to actually READ what they are signing up for and to realize that anytime you see a "free trial" or such offer, know that it is really just a scam.

Review
#983611 Review #983611 is a subjective opinion of poster.
Service
Bellalabs Serum Free Trial
Reason of review
Deceptive Marketing Practice
Preferred solution
Cease deceptive marketing practices & improve customer service