Product: Bellalabs Customer Care Clear all filters (9 of 9 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
I can't believe I fell for this as well..... my credit card caught the first charge but when we called them the customer support gave us the the same excuses you are all speaking of. I asked for a copy of my purchase agreement to me email but they can't produce it. I...
View full review
Review
#1255566 Review #1255566 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Reason of review
Problems with payment

BellaLabs - Do not like nor want any more of this product

1.0
Details
cancel all orders from benstiles@comcast.net a family used this address to obtain this product and MY checking account is being charges for more and more of Bella creams.. I do not want this product, I cannot afford it and it is useless to me PLEASE CANCEL CANCEL I am a retired person on a fixed income and do not need this product. It kepps coming and you keep charging my account. I do not want this product and since I have to give you 100 words and so I will,,,,never opened any, never will open any and why do you companies try to take advantage of the elderly. My niece never told me she had done this to me
View full review
Review
#991856 Review #991856 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Cons
  • Did not like at all
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Stop sending product DO NOT WANT THIS PRODUCT

BellaLabs in Harvard, Illinois - Never ordered.

Have never ordered this product. Charges every month for 117.00 and another age less cream? 40 bucks. Then my bank cancelled my card and they took out on my husbands different card. This is ridiculous and my bank is like they get away with it and they don't give us any info to track. So now both my bank card and my husbands have to be cancelled. Makes me want to scream. I have looked back and this has been happening for several months and we have been not paying attention because I have a life threatening illness that worsened suddenly and we have been trying to get me back to semi normal. Seriously they or whoever did this is pure evil.
View full review
1 comment
Sharon1948
#1182810

Something has to be done about this company.

I have been ripped off too.

Review
#870382 Review #870382 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Cons
  • Unauthorized charges
Reason of review
Never ordered
Loss
$800
Preferred solution
Full refund
2.1
Details
I have used the BellaLabs facial crème for several years and loved it! I have written to Bella Labs 4 times over the years cancelling my order. I have also spoken to Bella Labs customer service personnel NUMEROUS TIMES CANCELLING MY ORDER. but they continue sending...
View full review
1 comment
Anonymous
#1232641

If you call your charge card company they can cancel your current card number then issue a new card within a few days. That way Bellalabs will no longer have a valid card number, and you won't incur further charges.

That's what I did. : ) Good luck.

Review
#865115 Review #865115 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Cons
  • Poor internal activity
Reason of review
Administrative
Loss
$600
Preferred solution
CANCEL THESE TWO ORDERS on your data base and send me a refund check.

BellaLabs in Joliet, Illinois - All i wanted was to try the trial size before i knew it up pops another screen with i think eye cream and this continued on and on. I thought id get completely out of the website and before i knew it

Now its probably not even two weeks and i get a big box of stuff that i dont want. When i received the first two creams that I was going to try there was NO information of where it came from and how to cancel. Almost $90. I cant afford it. This company should be shut down. Its terrible to take advantage of people and to not give information of how to cancel. I want my money back NOW. They can keep this stuff thats a bunch of lies. All i wanted to try was the skin cream and they somehow fix it so you just keep going and buying more things that you don't want. Blaaaaahhh blah blah. Im sure ive written more than 100 words. This is as bad as the scam itself
View full review
Review
#856183 Review #856183 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Bellalabs and La Creme

2.0
Details
I ordered a trial offer of Bellalabs lotion, received it from them as well as the La creme cream. I have been receiving packages from them ever since, which I have returned, unopened, "to sender. I have never received confirmation that they received the return, and they continue to send me their product although it should be obvious I am not interested. I have never encountered this type of problem with any other company, and strongly recommend one avoid business dealings with this one. Their Customer Service department seems to not respond in the acceptable manner expected when dealing with a legitimate company.
View full review
Review
#855670 Review #855670 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Cons
  • No refund
  • Feel ripped off
Reason of review
Problem with delivery
Loss
$101
Preferred solution
Full refund

Bellalabs Customer Care Review

Opened a CVS link for Bellalabs after getting scammed into thinking a free sample for only a $4.95 shipping charge.. it is too good to be true. Was billed $87.90 and called that customer svc number. Don't bother you'll never get thru and will just get madder and madder as you listen to sales pitch after sales pitch from skin care to ADT..DISGUSTING and Underhanded Business practices
View full review
Review
#753619 Review #753619 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Reason of review
Pricing issue

BellaLabs - Overpriced

1.0
Details
I was asked by my sister, if she could order this cream. I saw no harm in it. I just called the customer service # 1-855-204-5101. I did speak to a representative from the product. I did call in time to have my product cancelled and not be charged for anything, but the return of the product itself. He made a statement, I had to send it back, because it wasn't a sample. I will always be sure to watch what is ordered, and read the complains before ordering anything. I can say, the man that took care of me was very pleasant, and didn't make it hard on me, to be able to cancel.
View full review
Review
#684214 Review #684214 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Cons
  • Had to return-over priced
Reason of review
Pricing issue
Loss
$6

BellaLabs in Seattle, Washington - Charge for trial sample

Customer service phone number very hard to get through. After I returned left over sample because of allergic reaction to it.company still is charging me for it @ 87.50 . It took a while to get it to my house and then took a while for alergies to show . They don't care just charge for it . I like to get my money back . I don;t understand why I have o write 100 words .How hard it is to understand that the company is ripping us off. xxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxx x x x xxxxxxxxxxxxxx nnnn xxxxxxxxxxxxxxxxxxxx xxxxxxxxxx xx x xxx xxx xxx xxx
View full review
Review
#512165 Review #512165 is a subjective opinion of poster.
Service
Bellalabs Customer Care
Loss
$88

Contact BellaLabs Customer Service

Mailing Address:
BellaLabs
2683 Via De La Valle #G516
Del Mar, California 92014
United States
All BellaLabs Contacts

BellaLabs Reviews

  1. 151 reviews
  2. 26 reviews
  3. 5 reviews
  4. 2 reviews
  5. 3 reviews
BellaLabs reviews