BellaLabs Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
BellaLabs in Los Angeles, California - Continued to be Charged for Product that Doesn't Work
It is okay that the product did not work for me, but it is the false advertising and lack of customer service that is unacceptable. I agree with the other customers that this is sold as a "free" sample, when in fact you are being charged for shipping and handling. When I explained the product didn't work for me, the company didn't want to give me my money back when I called to cancel. They finally gave me back the value of one month after a lot of arguing. I still returned the unopened packages, even though they did not give me a full refund.
Bellalabs Shipping Service
Free Sample Review
Took seven days to get what I thought was a free sample, only pay shipping and handling is what I understood. My account was charged seven days after I got the so called sample! I call them and I get a smart *** employee who want to contradict me and is argue while talking g over top of me. I hope these reviews help many people who have yet to order, and the product can burn your skin so check ingredients also.
BellaLabs in Manassas, Virginia - Charged after no longer receiving product.
I cancelled my order after using the first bottle. I paid in full and told them not to send any more products. After five months I get charged again for the product, plus an international fee. I called the company and they tried to tell me that whoever I dealt with before, mistakenly, didn't charge me until now. I told him that I did and he argued with me telling me I didn't. I told him that I had my bank statement in front of me proving that I did. He suddenly changed his tune. I told him that I had already contacted the bank to dispute the charge and he said that he couldn't give me a refund while the charge was under dispute. They have in very fine print in their agreement that states they can do this. I had to re-contact the bank to tell them to drop the dispute so they could give me the refund. I'm still waiting for the refund but they did send me an email saying that they were giving me the credit. If they don't the bank will reopen the dispute. Totally corrupt company. To go to these lengths to get money is inexcusable. Do not deal with them. There's more, but read everyone else's comments. They cover the rest.
BellaLabs - Details of the trial offer not clear.
Ordered the trial offer. I received the product 7 days from the order date. 10 days after receiving the order I cancelled only to find out that I was charged full price because it was over 14 days from the original order date. Did not know that the 7 days in transit was included as a part of the 14 day trial. The print on the terms and conditions was so small that it was impossible for me to read it. The cream did not live to my expectations. I called to cancel only to be told that I was to late and had to pay the full price.
Advertising Scam Review
I too fell for this false advertising scam. Their ad said a free sample for payment of shipping and handling only. They didn't even wait 2 weeks to bill my account $87.63. I would think this would be against the law. If it's not it it should be.
BellaLabs in Santa Ana, California - Over charged
Ordered for $4.95 and 2 weeks later am charged $87.63 This company seems to have quite a scam going. When I called they gave me some story about it being a 14 day trial and I had to call and cancel if I wasn't happy with the product. I did not see that anywhere on the ad. If I had I NEVER would have ordered it! I will not order anything that increases in price after a specific period of time. To me the company is just hoping people will get caught up in their busy schedules and forget to cancel. Then they slip it to you!
Account Charge Review
Total scam..7days to ship..7 days to try then hit my account for $87.63. I was totally unaware I was going to be charged like that.
BellaLabs in New York, New York - I thought I was getting a free trial size of wrinkle reducing cream. I just had to pay 4.95 shipping and handling.
I received a full size bottle of the product. When I got suspicious I checked on line and found out I had been scammed. Bella labs was going to debit my credit card for 100.00 in 14 days. This was supposedly in the fine print somewhere hidden well. Free sample was all over the advertisement. They solicited me through my email. I also read that I should not bother to send the product back. They won't acknowledge that and debit your credit card anyway. Now they have your credit card number they will send out product every month and try to debit your card for 100.00 every month. I had to cancel my credit card. I need to remember nothing is free and I won't be scammed again.. Beware consumers
Bellalabs Free Trial
Bellalabs ripped me off for $175.26 - NEVER do any business with them!!!!! They are CROOKS!!!!!
I was on my Facebook page and there was an ad for a free bottle of the wrinkle lotion and all you had to do was pay the shipping and handling. I looked the ad over very thoroughly because I don't do "trial offers" or any type of gimmick with strings attached. The ad I saw said NOTHING about a 14 day trial or future orders. All it promoted was you could get this lotion for $4.9 S&H. So I ordered it. I received it about a week and a half later in a package. No note, letter or "terms". All that was in it was a shipping order. Three days ago I get another bottle. This time there's a business cards taped to the outside saying "Thank you for your order". This INFURATED me because I DID NOT order anything other than the "free trial bottle" that I just had to pay the S&H on. I emailed them stating that I never ordered anymore lotion other than the first bottle that I just had to pay S&H on. They proceeded to tell me that it was a trial offer and I had 14 days to cancel it, to which I did not, so that put me in a reoccurring shipment every 30 days. Oh, and they charged me for the "free bottle" that started all this. And they included a business card with the terms and conditions printed very small on the back. This was the first I saw of any terms and conditions!!! So to date I've had 2 withdrawals from my bank account from this CROOKED "company" for 2 12 oz. bottles of lotion!!!!! I'm sorry, but I'd NEVER agree to pay $87.63 for one bottle of lotion, I don't care if it guaranteed to erase the wrinkles permantely!!!!! I work too hard for my money to have some scam artist that plays itself off as a legit company to take it from me!!!! It's off to the BBB after this!!!
Bellalabs Free Trial
BellaLabs - Fraudulent advertising
I was on a my bank's web site and a pop-up ad came up telling me if I completed a one-question survey, I would be sent a free gift. Trusting my bank, I did so and was led to a page where I could choose my gift. One choice was depicted by a picture showing several bottles of feminine make-up products. Thinking this would be nice for my wife, I ordered it. I then found out I had to pay $4.95 shipping and handling. OK, no problem. In the mail, I received ONE bottle of something. Two weeks later, they charged my bank account $87.63. I called and they disavowed the pop-up ad and refused to refund my money! After arguing for several minutes, the agreed to refund one-half. Now here's the question: If they were not engaging in fraudulent business practices, would they have refunded half my money?
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about BellaLabs? What happened? What can we help you with?